Error Applying ODA 12.1.2.8: GI Patching Phase (Doc ID 2215337.1)

Last updated on DECEMBER 18, 2016

Applies to:

Oracle Database Appliance - Version All Versions to All Versions [Release All Releases]
Oracle Database Appliance Software - Version 12.1.2.6 to 12.1.2.9 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : Oracle Database Appliance

Error Applying ODA 12.1.2.8: GI Patching Phase

Performing ODA upgrade from release 12.1.2.6.0 to 12.1.2.8.0



ERROR
-----------------------

error at and errnum=
ERROR : Command = /usr/bin/ssh -l root oda2 /opt/oracle/oak/pkgrepos/System/12.1.2.8.0/bin/PatchDriver -tag 20161214171834 -server -version 12.1.2.8.0 did not complete successfully. Exit code 1 #Step -1#
Exiting...
ERROR: Unable to apply the patch

-----------------------

 

The corresponding /opt/oracle/oak/log/<hostname>/patch/12.1.2.8.0/giupdate_<pid>.log shows the following OPATCHAUTO errors:

-----------------------

...

> Using configuration parameter file: /u01/app/12.1.0.2/grid/OPatch/auto/dbtmp/bootstrap_sb-oda1/patchwork/crs/install/crsconfig_params

> 2016/12/16 22:09:27 CLSRSC-300: No msg for has:clsrsc-300 [BIG_CLUSTER]
>
>
> After fixing the cause of failure Run opatchauto resume with session id "6UKE"
>
> ]
> OPATCHAUTO-68061: The orchestration engine failed.
> OPATCHAUTO-68061: The orchestration engine failed with return code 1
> OPATCHAUTO-68061: Check the log for more details.
> OPatchAuto failed.
>
> opatchauto failed with error code 42 ,

...
-----------------------


STEPS
-----------------------
Running commands to update ODA GI component after earlier failure due to a shared disk failure:

Commands:

  /opt/oracle/oak/bin/oakcli update -patch 12.1.2.8.0 --clean

  /opt/oracle/oak/bin/oakcli update -patch 12.1.2.8.0 --server

BUSINESS IMPACT
-----------------------

ODA still available, but unable to complete Grid Infrastructure (GI) component upgrade patching to the latest

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms