BDA 4.5 to 4.6 Upgrade Fails on Step 5 at "Hadoop::Postinstallcdhparcel/Exec[hue_superuser]"

(Doc ID 2216181.1)

Last updated on DECEMBER 20, 2016

Applies to:

Big Data Appliance Integrated Software - Version 4.6.0 and later
Linux x86-64

Symptoms

BDA 4.5 to 4.6 Upgrade Fails on Step 5. The symptoms look like:

1. The Mammoth upgrade with "./mammoth -p" fails with an error like:

**********************************************
Error: [40427]: (//bdanode04.example.com//Stage[pre]/Hadoop::Postinstallcdhparcel/Exec[hue_superuser]/returns) change from notrun to 0 failed: /opt/oracle/BDAMammoth/bdaconfig/tmp/hue_superuser.sh &> /opt/oracle/BDAMammoth/bdaconfig/tmp/hue_superuser.out returned 1 instead of one of [0]
**********************************************

INFO: Also check the log file in /opt/oracle/BDAMammoth/bdaconfig/tmp/pagent-bdanode04-<timestamp>.log

 

2. The out file on Node 4: /opt/oracle/BDAMammoth/bdaconfig/tmp/hue_superuser.out shows a problem creating the Hue super user like:

# cat /opt/oracle/BDAMammoth/bdaconfig/tmp/hue_superuser.out
API Version used is v13
Succeeded. Output in : /opt/oracle/BDAMammoth/bdaconfig/tmp/clusters_bda_services_hue_commands_hueSyncDb.out
Command ID is 3294

Command 3294 finished after 5 seconds
Operation failed
Result Message is: "Can only synchronize the database when Hue is down.",
spawn /opt/cloudera/parcels/CDH/lib/hue/build/env/bin/hue createsuperuser
Error: Password inot present
Username: Error: timeout[root@bdanode04 ~]

 

3. The associated puppet agent log for Node 4, /opt/oracle/BDAMammoth/bdaconfig/tmp/pagent-bdanode04-<timestamp>.log, shows dependency errors like below:

Dec 19 22:39:58 bdanode01 puppet-master[40247]: (bdanode04.example.com//Stage[pre]/Hadoop::Postinstallcdhparcel/Exec[hue_superuser]/returns)
change from notrun to 0 failed: /opt/oracle/BDAMammoth/bdaconfig/tmp/hue_superuser.sh &>
/opt/oracle/BDAMammoth/bdaconfig/tmp/hue_superuser.out returned 1 instead of one of [0]
...
Dec 19 22:39:58 bdanode01 puppet-master[40247]: (bdanode04.example.com//Stage[pre]/Hadoop::Disablecdhsvr/Service[hadoop-NEWVER-tasktracker])
Skipping because of failed dependencies

Dec 19 22:39:58 bdanode01 puppet-master[40247]: (bdanode04.example.com//Stage[pre]/Hadoop::Disablecdhsvr/Service[hcatalog-server])
Dependency Exec[hue_superuser] has failures: true
...

 

 

Cause

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