EXA-30000 - Metric Evaluation Error For Storage Cells after platinum patching
(Doc ID 2224039.1)
Last updated on SEPTEMBER 24, 2021
Applies to:
Oracle Exadata Storage Server Software - Version 12.1.2.3.3 to 12.1.2.3.3 [Release 12.1]Information in this document applies to any platform.
Symptoms
This all worked before the latest platinum patching.
Following the platinum support of both our exadatas to OCT2016 PSU, our Oracle Cloud Control 13c release 1 can no longer get a response from any storage cell. they are stuck in metric evaluation error and throwing hundreds of alerts.
we are running java 8 and exacli works from the shell, it just doesn't work when we view the EXADATA targets in OEM. and it DID work from OEM before platinum support upgraded our exadatas to OCT2016PSU
[root@<exa1>]# java -version
java version "1.8.0_66"
Java(TM) SE Runtime Environment (build 1.8.0_66-b17)
Java HotSpot(TM) 64-Bit Server VM (build 25.66-b17, mixed mode)
[root@<exa1>]# exacli -l celladministrator -c exa1celadm01
Password: ************
exacli celladministrator@<cel1>
Changes
Platinum patch.
exacli still works from the command line on the compute node.
however the agent itself reports this
2017-01-08 03:54:46,010 INFO - The target is being marked as in UP state
2017-01-08 03:54:46,011 INFO - Target is no longer blacked-out due to blackout Blackout-Jan 7 2017 3:50:33 PM
2017-01-08 03:54:46,016 INFO - Recomputation target dynamic properties because it exit blackout
2017-01-08 03:54:46,016 INFO - Scheduling a dynamic properties computation at NOW
2017-01-08 03:54:46,019 INFO - Starting computation of the target dynamic properties
2017-01-08 03:54:50,573 INFO - Dynamic property execution error for [GetVersion], error:
no element found at line 3, column 0, byte 55 at /u01/app/oracle/product/EMbase/agent_13.1.0.0.0/perl/lib/site_perl/5.10.0/x86_64-linux-thread-multi/XML/Parser.pm line 187
em_error=error issue exacli command :
<fault>
<errorDescription><![CDATA[
EXA-30000: Cannot connect to MS at 172.xx.xxx.72:443. Error: java.lang.IllegalArgumentException: Unsupported ciphersuite TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256.
]]></errorDescription>
</fault>
2017-01-08 03:54:50,574 INFO - Finished dynamic properties computation (total time 4,554 ms). Number of DP computed: 3. Number of DP with error: 1. Number of dynamic properties that were added: 2. Dynamic properties with changed value: [VersionCategory]. Dynamic properties that were loaded from the cache: []. Timeout=false
2017-01-08 03:54:50,577 INFO - Scheduling upload of target dynamic properties because of explicit user request: <Target TYPE="oracle_exadata" NAME="<cel1>.<domain>" DISPLAY_NAME="<cel1>.<domain>" ON_HOST="" EMD_URL="https://<exa2>.<domain>:3872/emd/main/" TIMEZONE_REGION="" TYPE_DISPLAY_NAME="Oracle Exadata Storage Server" IDENTIFIER="TARGET_GUID=C53FB660C281015707C109D6F4D7D0C0">
<Property NAME="MetricSource" VALUE="exacli" IS_DYNAMIC="TRUE"/>
<Property NAME="VersionCategory" VALUE="11gVer3" IS_DYNAMIC="TRUE"/>
</Target>
2017-01-08 03:54:50,578 INFO - Unschedule collections for target (exemptResponse=false, numOfCancelledCollections=15)
2017-01-08 03:54:50,583 INFO - Initialize collections for target
2017-01-08 03:54:50,584 INFO - Scheduling collections for target: 15
2017-01-08 03:54:50,600 INFO - Acknowledge upload of target dynamic properties: {VersionCategory=11gVer3, MetricSource=exacli, __T_BROKENNESS_=0}
2017-01-08 03:54:55,592 INFO - The target is being marked as in DOWN state
2017-01-08 03:54:55,592 INFO - The target is being marked as in DOWN state
2017-01-08 22:42:54,580 INFO - The target dynamic properties are being loaded on startup
2017-01-08 22:42:55,257 INFO - Starting computation of the target dynamic properties
2017-01-08 22:42:55,260 INFO - Finished dynamic properties computation (total time 1 ms). Number of DP computed: 0. Number of DP with error: 0. Number of dynamic properties that were added: 0. Dynamic properties with changed value: []. Dynamic properties that were loaded from the cache: [MetricSource, releaseVersion, VersionCategory]. Timeout=false
2017-01-08 22:42:55,289 INFO - Initialize collections for target
2017-01-08 22:42:55,292 INFO - Scheduling upload of target dynamic properties because a change in a dynamic property value or the target broken code: <Target TYPE="oracle_exadata" NAME="<cel1>.<domain>" DISPLAY_NAME="<cel1>.<domain>" ON_HOST="" EMD_URL="https://<exa2>.<domain>:3872/emd/main/" TIMEZONE_REGION="" TYPE_DISPLAY_NAME="Oracle Exadata Storage Server" IDENTIFIER="TARGET_GUID=C53FB660C281015707C109D6F4D7D0C0">
<Property NAME="MetricSource" VALUE="exacli" IS_DYNAMIC="TRUE"/>
<Property NAME="releaseVersion" VALUE="12.1.2.3.2" IS_DYNAMIC="TRUE"/>
<Property NAME="VersionCategory" VALUE="12cVer121" IS_DYNAMIC="TRUE"/>
</Target>
2017-01-08 22:42:58,021 INFO - Ensuring collections for target started: startedCollections=15
2017-01-08 22:42:59,946 INFO - Acknowledge upload of target dynamic properties: {VersionCategory=12cVer121, MetricSource=exacli, __T_BROKENNESS_=0, releaseVersion=12.1.2.3.2}
2017-01-08 22:43:03,395 INFO - The target is being marked as in DOWN state
2017-01-08 22:43:03,395 INFO - The target is being marked as in DOWN state
2017-01-08 22:43:17,959 INFO - The target IS_MASTER status is being set to false (counter=0)
2017-01-08 22:43:17,971 INFO - Unschedule collections for target (exemptResponse=false, numOfCancelledCollections=15)
2017-01-08 22:43:17,977 INFO - Initialize collections for target
2017-01-08 22:43:17,978 INFO - Scheduling collections for target: 15
2017-01-08 22:43:18,566 INFO - Reschedule collections for target: Unscheduled=15, Scheduled=15
2017-01-08 22:43:19,334 INFO - Recomputation target dynamic properties because the target status changed to UP
2017-01-08 22:43:19,334 INFO - Scheduling a dynamic properties computation at NOW
2017-01-08 22:43:19,334 INFO - The target is being marked as in UP state
2017-01-08 22:43:19,391 INFO - Starting computation of the target dynamic properties
2017-01-08 22:43:23,983 INFO - Dynamic property execution error for [GetVersion], error:
no element found at line 3, column 0, byte 55 at /u01/app/oracle/product/EMbase/agent_13.1.0.0.0/perl/lib/site_perl/5.10.0/x86_64-linux-thread-multi/XML/Parser.pm line 187
em_error=error issue exacli command :
<fault>
<errorDescription><![CDATA[
EXA-30000: Cannot connect to MS at 172.xx.xxx.72:443. Error: java.lang.IllegalArgumentException: Unsupported ciphersuite TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256.
]]></errorDescription>
</fault>
2017-01-08 22:43:23,985 INFO - Finished dynamic properties computation (total time 4,594 ms). Number of DP computed: 3. Number of DP with error: 1. Number of dynamic properties that were added: 2. Dynamic properties with changed value: [VersionCategory]. Dynamic properties that were loaded from the cache: []. Timeout=false
2017-01-08 22:43:23,987 INFO - Skipping scheduling upload of target dynamic properties because the target is in SLAVE mode
2017-01-08 22:43:23,987 INFO - Unschedule collections for target (exemptResponse=false, numOfCancelledCollections=15)
2017-01-08 22:43:23,992 INFO - Initialize collections for target
2017-01-08 22:43:23,993 INFO - Scheduling collections for target: 15
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |