Exadata: Many ORA-27626: Exadata error: 201 (Generic I/O error) Errors in Alertlog and Trace Files (Doc ID 2225004.1)

Last updated on MAY 21, 2017

Applies to:

Oracle Exadata Storage Server Software - Version 11.2.3.3.1 to 12.1.2.3.3 [Release 11.2 to 12.1]
Information in this document applies to any platform.

Symptoms

Many of the following errors are being generated in the DB Alertlog and Trace files.

Trace File Shows the following Entries:

Alertlog:
ORA-27603: Cell storage I/O error, I/O failed on disk o/192.168.10.5;192.168.10.6/DATADG_CD_10_test003 at offset 451672014848 for data length 1048576
ORA-27626: Exadata error: 201 (Generic I/O error)

 

Tracefile:

kpoataf-fetch: [1403]

*** 2017-01-10 04:35:31.266
*** MODULE NAME:(backup incr datafile) 2017-01-10 04:35:31.266
*** ACTION NAME:(0000022 STARTED16) 2017-01-10 04:35:31.266

[18990613499554] kgnfs_delayed_rdmainit:12533: skgnfs_rdmaini call

*** 2017-01-10 04:35:42.399
kcfis: Exadata error: Device 'o/192.168.10.5;192.168.10.6/DATADG_CD_10_test003' error code 201 (Generic I/O error) app_type 2 dbopen 'yes'
ORA-27603: Cell storage I/O error, I/O failed on disk o/192.168.10.5;192.168.10.6/DATADG_CD_10_mycell003 at offset 451672014848 for data length 1048576
ORA-27626: Exadata error: 201 (Generic I/O error)
kcfis: Exadata error: Device 'o/192.168.10.5;192.168.10.6/DATADG_CD_10_test003' error code 201 (Generic I/O error) app_type 2 dbopen 'yes'
ORA-27603: Cell storage I/O error, I/O failed on disk o/192.168.10.5;192.168.10.6/DATADG_CD_10_mycell003 at offset 451672014848 for data length 1048576
ORA-27626: Exadata error: 201 (Generic I/O error)

 

$CELL/alert.log:

Read Error on Cell Disk CD_10_test003 (/dev/sdk) at device offset 2605009862656 bytes with size 1048576 bytes membuf 0x60164af00000, bioreq 0x6001e5411230 (errno: Input/output error [5])
Read Error on Cell Disk CD_10_test003 (/dev/sdk) at device offset 196280320000 bytes with size 65536 bytes membuf 0x60017da87000, bioreq 0x6001e3174240 (errno: Input/output error [5])
Read Error on Cell Disk CD_10_test003 (/dev/sdk) at device offset 2900630700544 bytes with size 1048576 bytes membuf 0x601740c00000, bioreq 0x6000026f6820 (errno: Input/output error [5])
Read Error on Cell Disk CD_10_test003 (/dev/sdk) at device offset 3360967098880 bytes with size 1048576 bytes membuf 0x6016e2600000, bioreq 0x6001e32e1af0 (errno: Input/output error [5])
Read Error on Cell Disk CD_10_test003 (/dev/sdk) at device offset 451722346496 bytes with size 1048576 bytes membuf 0x601667d00000, bioreq 0x6001e7328bc0 (errno: Input/output error [5])

 

Cause

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