GDSCTL Errors ORA-45540 and PRCR-1001

(Doc ID 2242947.1)

Last updated on MAY 11, 2018

Applies to:

Oracle Database - Enterprise Edition - Version 12.1.0.1 to 12.2.0.1 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

 

Customer needs to add database through GDSCTL command, but it failed with the error below during GDS configuration.

GDSCTL>add database -connect dba-lab-linux-01:1521:ze12c -gdspool dbatest

"gsmuser" password:
DB Unique Name: ze12c
GSM Errors:
ze12c:ORA-45540: Call to SRVCTL failed with status 1, errors: PRCR-1001 : Resource ora.ze12c.ro_pdb_service.svc does not exist
.
ORA-06512: at "SYS.DBMS_SYS_ERROR", line 95
ORA-06512: at "GSMADMIN_INTERNAL.DBMS_GSM_DBADMIN", line 1439
ORA-06512: at "GSMADMIN_INTERNAL.DBMS_GSM_DBADMIN", line 2715
ORA-06512: at "GSMADMIN_INTERNAL.DBMS_GSM_DBADMIN", line 929
ORA-06512: at "GSMADMIN_INTERNAL.DBMS_GSM_DBADMIN", line 2751
ORA-06512: at line 1 (ngsmoci_execute)

 .

Changes

Customer was adding service ro_pdb_service before and it was working fine. For a while, he tried to use it again and failed.

Disabled brokerconfig and removed gdspool from GSM.  de-installed GSM catalog database and re-installed GSM catalog database. Recreated gsmadmin.

Errors not resolved.

Cause

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