My Oracle Support Banner

EM Express page showing “insufficient privileges or invalid username/Password" when login as SYS user (Doc ID 2246317.1)

Last updated on JANUARY 13, 2020

Applies to:

Oracle Database - Enterprise Edition - Version to [Release 12.1]
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Backup Service - Version N/A and later
Information in this document applies to any platform.


Em express console login page is displayed correctly, but after entering username and password as NON-sys user  a message “Internal error” is displayed. This message is displayed as well as the login is tried with valid or with invalid user credentials.
When logging on with “sys as sysdba” option the error message “insufficient privileges or invalid username/Password" is displayed.
The accounts for system and sys are open and valid. Logon with sqlplus, sqldeveloper or other applications is working fine


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.