EM Express page showing “insufficient privileges or invalid username/Password" when login as SYS user (Doc ID 2246317.1)

Last updated on MARCH 27, 2017

Applies to:

Oracle Database - Enterprise Edition - Version 12.1.0.2 to 12.1.0.2 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Em express console login page is displayed correctly, but after entering username and password as NON-sys user  a message “Internal error” is displayed. This message is displayed as well as the login is tried with valid or with invalid user credentials.
When logging on with “sys as sysdba” option the error message “insufficient privileges or invalid username/Password" is displayed.
The accounts for system and sys are open and valid. Logon with sqlplus, sqldeveloper or other applications is working fine

Cause

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