dbstart script or systemctl start dbora fails with error ORA-01017 for conn / as sysdba. But sqlplus / as sysdba works. (Doc ID 2249499.1)

Last updated on APRIL 05, 2017

Applies to:

Oracle Database - Enterprise Edition - Version 12.1.0.2 and later
Information in this document applies to any platform.

Symptoms

On a new Oracle 12.1.0.2 database, the dbstart script fails to start the database as it returns an ORA-1017 invalid username and password when trying to "connect / as sysdba." This happens when using systemctl start dbora as root user.

But sqlplus / as sysdba works for the same OS user 'oraprod'.

Cause

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