Missing or Ignored package compat-libstdc++-33-3.2.3 causes Text Issues (Doc ID 2254198.1)

Last updated on APRIL 18, 2017

Applies to:

Oracle Text - Version 11.2.0.3 to 12.2 BETA1 [Release 11.2 to 12.2]
Linux x86-64

Symptoms

A) While installing Oracle Database 12c, the prerequisite check will look for a package compat-libstdc++-33-3.2.3 (x86_64), if it is not present a warning will be issued and the installation will not proceed unless the user chooses the option "Ignore All".

OR

B) If the package compat-libstdc++-33-3.2.3 (x86_64) was ignored during installation and now, if you create an index that uses the Text filter (ctxhx) without the library being present, the index will appear to succeed, but an error will be logged for each row that failed to index in the view CTX_USER_INDEX_ERRORS. The error text (ERR_TEXT) will be:

DRG-11207: user filter command exited with status 127

The affected documents will then not be searchable as their content has not been extracted.

OR

C) Calling one of the CTX_DOC procedures will cause a similar error message as (B). For example:


ORA-20000: Oracle Text error:
DRG-11207: user filter command exited with status 127
ORA-06512: at "CTXSYS.DRUE", line 160
ORA-06512: at "CTXSYS.CTX_DOC", line 1473
ORA-06512: at line 1

 

Cause

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