Unable to login to AV server either "AVADMIN" or "AVAUDITOR" and gets error 'SERVER ERROR 500' (Doc ID 2254706.1)

Last updated on APRIL 13, 2017

Applies to:

Oracle Audit Vault and Database Firewall - Version 12.2.0.3 to 12.2.0.4 [Release 12.1]
Information in this document applies to any platform.

Symptoms

 Audit Vault server login page doesn't load and gives error "Server Error 500"

Changes

 NA

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms