ODA: SSD shows "unknown" "NewDiskInserted" after HDD replacement (Doc ID 2255282.1)

Last updated on MAY 09, 2017

Applies to:

Oracle Database Appliance Software - Version 12.1.2.6 to 12.1.2.9 [Release 12.1]
Linux x86-64

Symptoms

 ODA X5-2 12.1.2.6.0. After customer replaced one of HDD in another slot, SSD state becomes "unknown" "NewDiskInserted"

 From oakd.log , the following message returned:

2017-04-04 08:44:05.510: [ ][696231680]{0:21:2} [resource_initialize] INFO: Calling function flushMultipathDiskPath
2017-04-04 08:44:05.510: [ ][696231680]{0:21:2} [resource_initialize] INFO: Running /sbin/multipath -f SSD_E1_S23_1320952184
2017-04-04 08:44:05.510: [ ][696231680]{0:21:2} [resource_initialize] Apr 04 08:44:05 | SSD_E1_S23_1320952184: map in use
2017-04-04 08:44:05.510: [ ][696231680]{0:21:2} [resource_initialize] ERROR: Failure in running /sbin/multipath -f SSD_E1_S23_1320952184, system command return status 256
2017-04-04 08:44:05.510: [ ][696231680]{0:21:2} [resource_initialize] INFO: Calling function dump_lsof_output
2017-04-04 08:44:05.510: [ ][696231680]{0:21:2} [resource_initialize] INFO: running lsof | egrep "SSD_E1_S23_1320952184|/dev/sdaf|/dev/sdt"
2017-04-04 08:44:06.161: [ ][696231680]{0:21:2} [resource_initialize] oakd 3217 root 54r BLK 65,48 0t0 7399 /dev/sdt
2017-04-04 08:44:06.161: [ ][696231680]{0:21:2} [resource_initialize] multipath 3231 root 45r BLK 65,48 0t0 7399 /dev/sdt
2017-04-04 08:44:06.161: [ ][696231680]{0:21:2} [resource_initialize] multipath 3231 root 56r BLK 65,240 0t0 6690 /dev/sdaf
2017-04-04 08:44:06.161: [ ][696231680]{0:21:2} [resource_initialize] oakcli.bi 18593 root 23r BLK 65,48 0t0 7399 /dev/sdt
2017-04-04 08:44:06.161: [ ][696231680]{0:21:2} [resource_initialize] oakcli.bi 18593 root 24r BLK 65,48 0t0 7399 /dev/sdt
2017-04-04 08:44:06.161: [ ][696231680]{0:21:2} [resource_initialize] INFO: Calling function removeDevMapPath
2017-04-04 08:44:06.162: [ ][696231680]{0:21:2} [resource_initialize] INFO: Running /sbin/dmsetup remove -f SSD_E1_S23_1320952184 <<<<<<<<<<<<<<<<<<<<<<<<
2017-04-04 08:44:06.212: [ ][696231680]{0:21:2} [resource_initialize] device-mapper: remove ioctl on SSD_E1_S23_1320952184 failed: Device or resource busy <<<<<<<<<<<<<<<<<<<<<<<<
2017-04-04 08:44:06.212: [ ][696231680]{0:21:2} [resource_initialize] Command failed
2017-04-04 08:44:06.212: [ ][696231680]{0:21:2} [resource_initialize] ERROR: Failure in running /sbin/dmsetup remove -f SSD_E1_S23_1320952184, system command return status 256

 

 OS message file also reports I/O Multipath errors

Apr 4 08:44:02 ODAPJK1 oakcli.bin[18593]: OAKCLI : 'oakcli reinit is issued
Apr 4 08:44:02 ODAPJK1 oakcli.bin[18593]: OAKCLI: 'oakcli reinit pd_23' is issued
Apr 4 08:44:06 ODAPJK1 kernel: end_request: I/O error, dev dm-51, sector 25694926
Apr 4 08:44:07 ODAPJK1 kernel: device-mapper: table: 252:72: multipath: error getting device

Followed the document 1461219.1 but it did not help. 

Reseat ( pulling or removing a problem disk ) and replace disk did not help.

 

Changes

 HDD replaced in another slot.

Cause

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