DB installer [INS-08101] Unexpected error while 'performChecks' due to uppercase hostname (Doc ID 2255596.1)

Last updated on APRIL 22, 2017

Applies to:

Oracle Database - Enterprise Edition - Version 12.1.0.2 and later
Information in this document applies to any platform.

Symptoms

12c DB installer error: 

In oraInstall<time stamp>.err

ID: oracle.install.commons.util.exception.DefaultErrorAdvisor:594
oracle.install.commons.flow.FlowException: [INS-08101] Unexpected error while executing the action at state: 'performChecks'
at oracle.install.commons.flow.AbstractFlowExecutor.startAction(AbstractFlowExecutor.java:368)
at oracle.install.commons.flow.AbstractFlowExecutor.enterVertex(AbstractFlowExecutor.java:601)
at oracle.install.commons.flow.AbstractFlowExecutor.transition(AbstractFlowExecutor.java:341)
at oracle.install.commons.flow.AbstractFlowExecutor.nextState(AbstractFlowExecutor.java:276)
at oracle.install.commons.flow.AbstractFlowExecutor.nextViewState(AbstractFlowExecutor.java:235)
at oracle.install.commons.flow.DefaultFlowNavigator.goForward(DefaultFlowNavigator.java:58)
at oracle.install.commons.flow.jewt.FlowWizard$1.run(FlowWizard.java:137)
at oracle.install.commons.flow.jewt.FlowWizard$TransitionManager$1.run(FlowWizard.java:113)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:450)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:314)
at java.util.concurrent.FutureTask.run(FutureTask.java:149)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
at java.lang.Thread.run(Thread.java:761)
Caused by: java.lang.NullPointerException

In installActions<time stamp>.log

WARNING: [WARNING] [INS-08101] Unexpected error while executing the action at state: 'performChecks'
   CAUSE: No additional information available.
   ACTION: Contact Oracle Support Services or refer to the software manual.
   SUMMARY:
       - java.lang.NullPointerException.
Refer associated stacktrace #oracle.install.commons.util.exception.DefaultErrorAdvisor:25325
FINE: oracle.install.commons.util.Resource:Can't find resource for bundle oracle.install.commons.util.resource.StringResourceBundle, key ErrorMessage.details.titles.stackDetails
FINE: oracle.install.commons.util.Resource:Can't find resource for bundle oracle.install.ivw.db.resource.DBDialogLabelResID, key ErrorMessage.format.bookmarkErrorCodes
INFO: Advice is WITHDRAW
INFO: Adding ExitStatus FAILURE to the exit status set
INFO: Finding the most appropriate exit status for the current application
INFO: Exit Status is -1
INFO: Shutdown Oracle Database 12c Release 1 Installer

Upper case node name is being used:

$ hostname

HDBLORALA1

 

Cause

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