SES Crawl Fails With EQP-80384: SSO Authentication Failure (Doc ID 2261882.1)

Last updated on JULY 17, 2017

Applies to:

Oracle Secure Enterprise Search - Version 11.2.2.2.0 to 11.2.2.2.0
Information in this document applies to any platform.

Symptoms

On : SEs 11.2.2.2.0 version  BP5 and earlier

Issue occurs in an integrated environment between SES and UCM using OAM for single sign-on authentication.

The SES crawler failed with redirection errors.

SES crawl failed with a redirection to a different URL.


EQP-80384: SSO authentication failure .   


[2016-06-07T22:10:41.263-04:00] [search] [ERROR] [] [oracle.search] [tid: Main Thread] [ecid: 0000LKhl_X38pmb6TJJ7EO1NLruB000001,0] [[
oracle.search.plugin.rss.URIHandlerException: EQG-30237: Crawler plug-in warning: EQP-80384: SSO authentication failed. Redirected to URL https://UCMHost/cs/idcplg?IdcService=SES_CRAWLER_DOWNLOAD_CONTROL&source=UCM
at oracle.search.plugin.rss.HTTPHandler.getInputStream(HTTPHandler.java:239)
at oracle.search.plugin.rss.RSSSAXQueue.<init>(RSSSAXQueue.java:251)
at oracle.search.plugin.rss.RSSSAXQueue.<init>(RSSSAXQueue.java:199)
at oracle.search.plugin.rss.RSSControlQueue.<init>(RSSControlQueue.java:144)
at oracle.search.plugin.rss.RSSControlQueue.initQueues(RSSControlQueue.java:384)
at oracle.search.plugin.rss.RSSControlQueue.initFeedQueue(RSSControlQueue.java:338)
at oracle.search.plugin.rss.RSSControlQueue.<init>(RSSControlQueue.java:202)
at oracle.search.plugin.rss.RSSCrawlerManager.initControlFeed(RSSCrawlerManager.java:544)
at oracle.search.plugin.rss.RSSCrawlerManager.initQueues(RSSCrawlerManager.java:415)
at oracle.search.plugin.rss.RSSCrawlerManager.init(RSSCrawlerManager.java:846)
at oracle.search.crawler.WebCrawler.begin(WebCrawler.java:1611)
at ImtCrawler.run(ImtCrawler.java:2170)
at ImtCrawler.main(ImtCrawler.java:634)
Caused by: EQG-30237: Crawler plug-in warning: EQP-80384: SSO authentication failed. Redirected to URL https://ucmhost/cs/idcplg?IdcService=SES_CRAWLER_DOWNLOAD_CONTROL&source=UCM
at oracle.search.plugin.csf.CsfAccess.getHTTPResponse(CsfAccess.java:515)
at oracle.search.plugin.rss.HTTPHandler.getInputStream(HTTPHandler.java:225)
... 12 more

 

 

STEPS
--------
 The issue can be reproduced with the following steps:
1. Using SES console configure UCM source  and set SSO service with OAM, see
Chapter 11 Configuring Secure Search with Oracle Access Manager Single Sign-On
 Secure Enterprise Search Administrator's Guide
2 in OAM configure UCM application for SSO.     See <Document 1935835.1> to configure the OAM setup with SES and Content Server.
3. Run the Crawler.
4. If the error is hit it is reported in the crawler log.


Cause

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