Unable To Restart RHPSERVER: org.apache.catalina.startup.Catalina.load Permissions incorrect, read permission is not allowed on the file. (Doc ID 2268083.1)

Last updated on MAY 24, 2017

Applies to:

Oracle Database - Enterprise Edition - Version 12.2.0.1 to 12.2.0.1 [Release 12.2]
Information in this document applies to any platform.

Symptoms

o Customer is not able to start RHP Server, trying 'srvctl start rhpserver' produces:

PRCR-1079 : Failed to start resource ora.rhpserver
Start JWC
CRS-5014: Agent "ORAROOTAGENT" timed out starting process "<GI ORACLE_HOME>/grid/bin/ghappctl" for action "start": details at "(:CLSN00009:)" in "<GI ORACLE_BASE>/diag/crs/<node name>/crs/trace/crsd_orarootagent_root.trc"
CRS-2674: Start of 'ora.rhpserver' on '<node name>' failed
Start JWC
CRS-5014: Agent "ORAROOTAGENT" timed out starting process "<GI ORACLE_HOME>/grid/bin/ghappctl" for action "start": details at "(:CLSN00009:)" in "<GI ORACLE_BASE>/diag/crs/<node name>/crs/trace/crsd_orarootagent_root.trc"
CRS-2674: Start of 'ora.rhpserver' on '<node name>' failed
CRS-2632: There are no more servers to try to place resource 'ora.rhpserver' on that would satisfy its placement policy

o The same errors are reported on the alert log file:

2017-05-11 09:59:44.427 [ORAROOTAGENT(5190)]CRS-5818: Aborted command 'start' for resource 'ora.rhpserver'. Details at (:CRSAGF00113:) {1:29707:25777} in <GI ORACLE_BASE>/diag/crs/<node name>/crs/trace/crsd_orarootagent_root.trc.
2017-05-11 09:59:44.451 [ORAROOTAGENT(5190)]CRS-5014: Agent "ORAROOTAGENT" timed out starting process "<GI ORACLE_HOME>/bin/ghappctl" for action "start": details at "(:CLSN00009:)" in "<GI ORACLE_BASE>/diag/crs/<node name>/crs/trace/crsd_orarootagent_root.trc"
2017-05-11 09:59:44.452 [ORAROOTAGENT(5190)]CRS-5017: The resource action "ora.rhpserver start" encountered the following error:
2017-05-11 09:59:44.452+(:CLSN00009:)Command Aborted. For details refer to "(:CLSN00107:)" in "<GI ORACLE_BASE>/diag/crs/<node name>/crs/trace/crsd_orarootagent_root.trc".
2017-05-11 09:59:46.559 [ORAROOTAGENT(5190)]CRS-5016: Process "<GI ORACLE_HOME>/bin/ghappctl" spawned by agent "ORAROOTAGENT" for action "check" failed: details at "(:CLSN00010:)" in "<GI ORACLE_BASE>/diag/crs/<node name>/crs/trace/crsd_orarootagent_root.trc"

o The crsd orarootagent log file shows only that starting the RHP server resource timedout after 4 minutes:

2017-05-11 09:54:44.378 :CLSDYNAM:3879704320: [ora.rhpserver][F-ALGO]{1:29707:25777} [start] Utils:execCmd Running the binary from <GI ORACLE_HOME>/bin/ghappctl start argc 1
2017-05-11 09:54:44.379 :CLSDYNAM:3879704320: [ora.rhpserver]{1:29707:25777} [start] Utils::exeCmd "<GI ORACLE_HOME>/bin/ghappctl start"
2017-05-11 09:55:27.996 : AGFW:3883906816: {1:29707:2} Agent received the message: AGENT_HB[Engine] ID 12293:146432
2017-05-11 09:55:57.997 : AGFW:3883906816: {1:29707:2} Agent received the message: AGENT_HB[Engine] ID 12293:146436
2017-05-11 09:56:28.001 : AGFW:3883906816: {1:29707:2} Agent received the message: AGENT_HB[Engine] ID 12293:146443
2017-05-11 09:56:58.012 : AGFW:3883906816: {1:29707:2} Agent received the message: AGENT_HB[Engine] ID 12293:146447
2017-05-11 09:57:28.017 : AGFW:3883906816: {1:29707:2} Agent received the message: AGENT_HB[Engine] ID 12293:146454
2017-05-11 09:58:28.027 : AGFW:3883906816: {1:29707:2} Agent received the message: AGENT_HB[Engine] ID 12293:146503
2017-05-11 09:59:28.033 : AGFW:3883906816: {1:29707:2} Agent received the message: AGENT_HB[Engine] ID 12293:146510
2017-05-11 09:59:44.428 : AGENT:3758094080: {1:29707:25777} {1:29707:25777} Created alert : (:CRSAGF00113:) : Aborting the command: start for resource: ora.rhpserver 1 1
2017-05-11 09:59:44.428 :CLSDYNAM:3758094080: [ora.rhpserver]{1:29707:25777} [start] (:CLSN00110:) clsn_agent::abort {

o The Tomcat container log file (catalina.2017-05-11.log) shows the real error:

11-May-2017 09:54:45.185 INFO [main] org.apache.catalina.startup.Catalina.addClusterRuleSet Cluster RuleSet not found due to [java.lang.ClassNotFoundException: org.apache.catalina.ha.ClusterRuleSet]. Cluster configuration disabled.
11-May-2017 09:54:45.188 INFO [main] org.apache.catalina.startup.Catalina.addClusterRuleSet Cluster RuleSet not found due to [java.lang.ClassNotFoundException: org.apache.catalina.ha.ClusterRuleSet]. Cluster configuration disabled.
11-May-2017 09:54:45.189 WARNING [main] org.apache.catalina.startup.Catalina.load Unable to load server configuration from [<GI ORACLE_BASE>/crsdata/<node name>/rhp/conf/server.xml]
11-May-2017 09:54:45.190 WARNING [main] org.apache.catalina.startup.Catalina.load Permissions incorrect, read permission is not allowed on the file.
11-May-2017 09:54:45.191 INFO [main] org.apache.catalina.startup.Catalina.addClusterRuleSet Cluster RuleSet not found due to [java.lang.ClassNotFoundException: org.apache.catalina.ha.ClusterRuleSet]. Cluster configuration disabled.
11-May-2017 09:54:45.192 INFO [main] org.apache.catalina.startup.Catalina.addClusterRuleSet Cluster RuleSet not found due to [java.lang.ClassNotFoundException: org.apache.catalina.ha.ClusterRuleSet]. Cluster configuration disabled.
11-May-2017 09:54:45.193 WARNING [main] org.apache.catalina.startup.Catalina.load Unable to load server configuration from [<GI ORACLE_BASE>/crsdata/<node name>/rhp/conf/server.xml]
11-May-2017 09:54:45.193 WARNING [main] org.apache.catalina.startup.Catalina.load Permissions incorrect, read permission is not allowed on the file.
11-May-2017 09:54:45.193 SEVERE [1] org.apache.catalina.startup.Catalina.start Cannot start server. Server instance is not configured.

 

 

 

Changes

Customer reinstalled GI recently. 

Cause

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