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Internal Error when Installing AV agent (Doc ID 2269949.1)

Last updated on JANUARY 12, 2020

Applies to:

Oracle Audit Vault and Database Firewall - Version and later
Information in this document applies to any platform.


Agent installation fails with the following error:

$ java -jar agent.jar -d /u01/app/oracle/audit_vault
Internal Error
Error occurred during install/upgrade. Check log files for more information.

Entries in the log file:

[2017-05-12T09:01:06.567-07:00] [common] [ERROR] [] [] [tid: 1] [ecid: 1781236553:84770:1494604866058:0,0] [Thread]:main. Unable to get connection to the datasource through certificate and without credentials. Exception occurred while getting connection: oracle.ucp.UniversalConnectionPoolException: Cannot get Connection from Datasource: java.sql.SQLRecoverableException: IO Error: The Network Adapter could not establish the connection


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