ORA-700 [Offload issue job timed out] [Failed to find a package with matching versions] (Doc ID 2277882.1)

Last updated on JULY 17, 2017

Applies to:

Oracle Exadata Storage Server Software - Version 12.1.2.3.3 to 12.1.2.3.5 [Release 12.1]
Information in this document applies to any platform.

Symptoms

ORA-700 reported in the cell alertlog.

 Alert.log:

Errors in file /opt/oracle/cell/log/diag/asm/cell/my_cel01/trace/svtrc_19893_87.trc (incident=9):
ORA-700 [Offload issue job timed out] [Failed to find a package with matching versions] [CDBM01] [54687] [test.us.oracle.com] [OSS_IOCTL_IORMDBMOUNT] [iorm_kuty] [] [] [] [] []
Incident details in: /opt/oracle/cell/log/diag/asm/cell/my_cel01/incident/incdir_9/svtrc_19893_87_i9.trc

 

This trace file (name)  would be listed in the alertlog with the ORA-700.

svtrc_19893_87.trc :

Incident 9 created, dump file: /opt/oracle/cell/log/diag/asm/cell/my_cel01/incident/incdir_9/svtrc_19893_87_i9.trc
ORA-700 [Offload issue job timed out] [Failed to find a package with matching versions] [CDBM01] [54687] [test.us.oracle.com] [OSS_IOCTL_IORMDBMOUNT] [iorm_kuty] [] [] [] [] []
2017-05-08 13:11:06.870015 :A052ACAA: ClientDescriptor 0x6002584448e0 OflIssue Job 0x6002560953c8

DbDescriptor::dumpOflGroupFailDebugInfo dump start
Last offload group open ocl error 14 (Failed to find a package with matching versions)

Version mismatch summary between client CDBM01 and offload servers:
SYS_121233_161208:
fplib module unsupported: verstype 1 majvers 12 minvers 2 mod_id 2
SYS_112331_151006:
fplib module unsupported: verstype 1 majvers 12 minvers 2 mod_id 2
fcrelib module unsupported: verstype 1 majvers 2 minvers 1 mod_id 4
bkflib module unsupported: verstype 1 majvers 2 minvers 1 mod_id 3
iormplan module unsupported: verstype 1 majvers 3 minvers 1 mod_id 7
unknown module unsupported: verstype 1 majvers 65537 minvers 1 mod_id 31
2017-05-08 13:11:06.870101 :A052ACAB: Dumping client descriptors
ClientDescriptor 0x6002584448e0: clientName: CDBM01
oflVersionSource: cellsrv_approximate
numRemoteSendPorts: 42 oflVersLoaded 1
defaultVersLoaded 0 offloadVersTabLen 11
ongoingOflIssueJob 0x6002560953c8 numGroupOpens 754973 numGroupOpenFailures 7495
grpOpenError 14 (Failed to find a package with matching versions)
clientClusterREIDIsValid: 1 clusterID: 83ddc03bf07b4f76ffe3231a91af25d5
isClusterREIDCheckEnabled: 1 shouldForceClientPassThru: 0

Dumping offload versions table
verstype 1 majvers 12 minvers 2 mod_id 2
verstype 1 majvers 2 minvers 1 mod_id 12
verstype 1 majvers 1 minvers 1 mod_id 19
verstype 1 majvers 2 minvers 1 mod_id 4
verstype 1 majvers 2 minvers 1 mod_id 3
verstype 1 majvers 1 minvers 1 mod_id 1
verstype 1 majvers 1 minvers 1 mod_id 5
verstype 1 majvers 3 minvers 1 mod_id 7
verstype 1 majvers 1 minvers 1 mod_id 13
verstype 1 majvers 1 minvers 8 mod_id 22
verstype 1 majvers 65537 minvers 1 mod_id 31

 

Cause

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