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OUI Reports [INS-20802] While Creating Oracle MTS Recovery Service During Oracle Database 12c Installation (Doc ID 2278946.1)

Last updated on MARCH 24, 2025

Applies to:

Oracle Services for Microsoft Transaction Server - Version 12.1.0.1 and later
Oracle Database - Enterprise Edition - Version 12.1.0.1 and later
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Microsoft Windows x64 (64-bit)
Microsoft Windows (32-bit)

Symptoms

During installation of Oracle database / Oracle client 12c on a machine whose host name is more than or equal to 38 characters, OUI may report the following error message:

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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