Instance Crashes With ORA-04031 while RMAN was making backup of a largest file

(Doc ID 2282763.1)

Last updated on AUGUST 21, 2017

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.4 and later
Information in this document applies to any platform.

Symptoms

RAC ASM instance generates the following error:

ERROR
-----------------------
ORA-04031: unable to allocate 3912 bytes of shared memory ("shared pool","unknown object","sga heap(3,1)","ASM extent pointer array")

 ==============================================
 TOP 20 MEMORY USES ACROSS SGA HEAP 1 - 5
 ----------------------------------------------
 "free memory " 3690 MB 61%
 "ASM extent pointer array " 617 MB 10% <<<<<<<<<<<<<<<<<<<<<

Cause

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