INS-40421 During Upgrade of Grid Infrastructure Due to Wrong Permission on /etc/inittab

(Doc ID 2285863.1)

Last updated on AUGUST 15, 2017

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.3 and later
Information in this document applies to any platform.

Symptoms

While upgrading Grid Infrastructure (GI) from 11.2.0.3 to 11.2.0.4, following errors are seen in <central inventory>/logs/installActions<date>-<time>.log

INFO: Is CRS Installed false
WARNING: Exception occured while getting siha user.
WARNING: [WARNING] [INS-40421] The installer cannot detect the owner of the existing Oracle Grid Infrastructure home (Grid home).
CAUSE: The installer is unable to detect the owner of the existing Grid home. To upgrade the software, you must run the installer as the user owning the Grid home.
ACTION: Run the installer as the user owning the existing Grid home

Running cluvfy to check local node result below check failed on run level

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms