Hardware and firmware profile check is not successful when checking DiskController (Doc ID 2287863.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Exadata Storage Server Software - Version 11.2.2.4.0 to 12.1.2.3.5 [Release 11.2 to 12.1]
Information in this document applies to any platform.
X5-2 and later systems running versions other than 12.1.2.3.5, 12.2.1.1.1 and 12.2.1.2.0 will be affected.
X4-2 and lesser systems will be affected.

Symptoms

Failures when checking the Disk Controller properties as it reports "VALUE=Unknown":

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms