Mammoth Upgrade Fails at Step 4, Installing Cloudera Manager Packages with "Could not stop Service[cloudera-scm-server]: Execution of '/sbin/service cloudera-scm-server stop' returned 1: cloudera-scm-server is already stopped" (Doc ID 2289326.1)

Last updated on JULY 22, 2017

Applies to:

Big Data Appliance Integrated Software - Version 4.8.0 and later
Linux x86-64

Symptoms

Mammoth upgrade fails at Step 4, Installing Cloudera Manager Packages as below:

...
ERROR: Puppet agent run on node bdanode0x had errors. List of errors follows
************************************
Error [11877]: (//bdanode0x.example.com//Stage[main]/Hadoop::Installcmpkg/Service[cloudera-scm-server]/ensure)
change from running to stopped failed: Could not stop Service[cloudera-scm-server]:
Execution of '/sbin/service cloudera-scm-server stop' returned 1: cloudera-scm-server is already stopped
************************************
INFO: Also check the log file in /opt/oracle/BDAMammoth/bdaconfig/tmp/pagent-bdanode0x-<timestamp>.log
...

In this case bdanode0x is not the server with the Cloudera Manager Server role.

Checking with:

 

Cause

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