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Mammoth Upgrade Fails at Step 4, Installing Cloudera Manager Packages with "Could not stop Service[cloudera-scm-server]: Execution of '/sbin/service cloudera-scm-server stop' returned 1: cloudera-scm-server is already stopped" (Doc ID 2289326.1)

Last updated on JANUARY 17, 2020

Applies to:

Big Data Appliance Integrated Software - Version 4.8.0 and later
Linux x86-64

Symptoms

NOTE: In the examples that follow, user details, cluster names, hostnames, directory paths, filenames, etc. represent a fictitious sample (and are used to provide an illustrative example only). Any similarity to actual persons, or entities, living or dead, is purely coincidental and not intended in any manner. 

Mammoth upgrade fails at Step 4, Installing Cloudera Manager Packages as below:

...
ERROR: Puppet agent run on node bdanode0x had errors. List of errors follows
************************************
Error [11877]: (//bdanode0x.example.com//Stage[main]/Hadoop::Installcmpkg/Service[cloudera-scm-server]/ensure)
change from running to stopped failed: Could not stop Service[cloudera-scm-server]:
Execution of '/sbin/service cloudera-scm-server stop' returned 1: cloudera-scm-server is already stopped
************************************
INFO: Also check the log file in /opt/oracle/BDAMammoth/bdaconfig/tmp/pagent-bdanode0x-<timestamp>.log
...

In this case bdanode0x is not the server with the Cloudera Manager Server role.

Checking with:

 

Cause

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In this Document
Symptoms
Cause
Solution


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