12.2 Upgrade fails with "ORA-44787: Service cannot be switched" (Doc ID 2298004.1)

Last updated on AUGUST 22, 2017

Applies to:

Oracle Database - Enterprise Edition - Version 12.1.0.2 to 12.2.0.1 [Release 12.1 to 12.2]
Linux x86-64

Symptoms

DBUA upgrade from 12.1.0.2 to 12.2.0.1 fails with error "ORA-44787: Service cannot be switched". When tried to connect to PDB manually to complete upgrade it again throws ORA-44787 error and does not allow to connect to PDB session despite CDB restart . 

 

15:21:17 SQL> alter pluggable database open restricted;

Elapsed: 00:00:38.64
15:21:56 SQL>
END_RUNNING

SQL> SQL> SQL> SQL> SQL> SQL> SQL> SQL> SQL> SQL> SQL> SQL> SQL> SQL> SQL> SQL> SQL> SQL> SQL> SQL> 2

ERROR:
ORA-44787: Service cannot be switched into.

== @/u01/app/oracle/cfgtoollogs/dbua/upgrade2017-07-17_01-04-28-PM/PDB1/catupgrddwhscatuppst20.197813927184352.sql Container:CDB$ROOT Id:1 17-07-17 03:22:09 Proc:0 ====

SQL> 15:22:09 SQL> 15:22:09 SQL> 15:22:09 SQL> 15:22:09 SQL> 15:22:09 SQL> 15:22:09 SQL> 15:22:09 SQL> 15:22:09 SQL> 15:22:09 SQL> 15:22:09 SQL> 15:22:09 2

ERROR:
ORA-44787: Service cannot be switched into.

 

Cause

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