12.2: Grid Infrastructure startup fails with ora.storage resource during the Grid Infrastructure Release Update (GI RU) apply (Doc ID 2300527.1)

Last updated on AUGUST 31, 2017

Applies to:

Oracle Database - Enterprise Edition - Version 12.2.0.1 and later
Information in this document applies to any platform.

Symptoms

During the Grid Infrastructure Release Update (GI RU) apply on 12.2.0.1, the cluster startup fails with following errors:

CRS-2672: Attempting to start 'ora.storage' on 'su12-rac200-02'
ORA-27300: OS system dependent operation:sslssunreghdlr failed with status: 0
ORA-27301: OS failure message: Error 0
ORA-27302: failure occurred at: sskgpreset1
CRS-2883: Resource 'ora.storage' failed during Clusterware stack start.
CRS-4406: Oracle High Availability Services synchronous start failed.
CRS-4000: Command Start failed, or completed with errors.
2017/08/07 05:31:09 CLSRSC-117: Failed to start Oracle Clusterware stack

 

 cluster alert logs shows ora.storage fails:


alert.log
----------
2017-08-07 05:20:37.364 [OHASD(24302)]CRS-2112: The OLR service started on node su12-rac200-02.
2017-08-07 05:20:52.700 [OCSSD(24640)]CRS-1601: CSSD Reconfiguration complete. Active nodes are su12-rac200-01 su12-rac200-03 su12-rac200-02 .
2017-08-07 05:21:06.926 [ORAROOTAGENT(24383)]CRS-5019: All OCR locations are on ASM disk groups [GRID_ASMDG], and none of these disk groups are mounted. Details are at "(:CLSN00140:)" in "/app/oracle/RAC200/Base/diag/crs/su12-rac200-02/crs/trace/ohasd_orarootagent_root.trc".
2017-08-07 05:31:03.108 [ORAROOTAGENT(24383)]CRS-5818: Aborted command 'start' for resource 'ora.storage'. Details at (:CRSAGF00113:) {0:5:3} in /app/oracle/RAC200/Base/diag/crs/<node2>/crs/trace/ohasd_orarootagent_root.trc.
2017-08-07 05:31:03.302 [ORAROOTAGENT(24383)]CRS-5017: The resource action "ora.storage start" encountered the following error:
2017-08-07 05:31:03.302+Storage agent start action aborted. For details refer to "(:CLSN00107:)" in "/app/oracle/RAC200/Base/diag/crs/su12-rac200-02/crs/trace/ohasd_orarootagent_root.trc".
2017-08-07 05:31:03.305 [OHASD(24302)]CRS-2757: Command 'Start' timed out waiting for response from the resource 'ora.storage'. Details at (:CRSPE00221:) {0:5:3} in /app/oracle/RAC200/Base/diag/crs/su12-rac200-02/crs/trace/ohasd.trc.

 opatchauto2017-08-07_05-10-38AM.log

CRS-2676: Start of 'ora.asm' on 'su12-rac200-02' succeeded
CRS-2672: Attempting to start 'ora.storage' on 'node2'
ORA-27300: OS system dependent operation:sslssunreghdlr failed with status: 0
ORA-27301: OS failure message: Error 0
ORA-27302: failure occurred at: sskgpreset1CRS-2883: Resource 'ora.storage' failed during Clusterware stack start.
CRS-4406: Oracle High Availability Services synchronous start failed.
CRS-4000: Command Start failed, or completed with errors.
2017/08/07 05:31:09 CLSRSC-117: Failed to start Oracle Clusterware stack

 



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms