My Oracle Support Banner

Instance Crashed on Microsoft Windows By OS Faulting Module Path ntdll.dll (Doc ID 2304127.1)

Last updated on OCTOBER 31, 2024

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.2 and later
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Database instance crashed with below error in alert log:

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.