MEM Active Directory Login Fails with NO SUCH OBJECT Error (Doc ID 2307728.1)

Last updated on SEPTEMBER 14, 2017

Applies to:

MySQL Enterprise Monitor - Version 3.4 and later
Information in this document applies to any platform.

Symptoms

On : 3.4 version, External Dependency

MEM Active Directory integration - unable to login
 

ERROR
-----------------------
2017-09-06 12:29:14,097 WARN [https-jsse-nio-18443-exec-47::com.mysql.etools.monitor.authentication.SpringExternalAuthenticator] Directory service failure for user myusername
org.springframework.ldap.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-031001E5, problem 2001 (NO_OBJECT), data 0, best match of:
''
^@]; nested exception is javax.naming.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-031001E5, problem 2001 (NO_OBJECT), data 0, best match of:
''
^@]; remaining name ''



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot log in to MEM dashboard.

Cause

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