My Oracle Support Banner

[INS-20802] Oracle Net configuration assistant failed when upgrading (Doc ID 2308177.1)

Last updated on JANUARY 18, 2025

Applies to:

Oracle Net Services - Version 11.2.0.4 and later
Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A and later
Oracle Cloud Infrastructure - Exadata Cloud Service - Version N/A and later
Gen 2 Exadata Cloud at Customer - Version N/A and later
Oracle Database - Enterprise Edition - Version 19.7.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When upgrading (in this case patching, from 11.2.0.3 to 11.2.0.4) there was an error:
[INS-20802] Oracle Net configuration assistant failed

Following was noted in the log file associated with the error:

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.