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Basic Information Required for troubleshooting Oracle's R Products (Doc ID 2313038.1)

Last updated on OCTOBER 16, 2019

Applies to:

Oracle Database - Enterprise Edition
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Backup Service - Version N/A and later
Information in this document applies to any platform.


Basic information require for troubleshooting Oracle's R products.

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Preliminary Research
 Issue you are facing is with base R?
 Issue you are facing is with Oracle's R?
 1. Product you are using
 2. Product Version Information
 Oracle R Distribution Information
 Oracle Database Version
 Exadata Build Information
 Oracle Database Appliance Information
 Oracle Big Data Appliance Information
 Operating System Information
 3. Reproducible test-case with Example
 4. Provide Installation Logs
 5. Problem with any analytic function
 6. Other Tips

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