Basic Information Required for troubleshooting Oracle's R Products (Doc ID 2313038.1)

Last updated on OCTOBER 16, 2019

Applies to:

Oracle Database - Enterprise Edition
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Backup Service - Version N/A and later
Information in this document applies to any platform.

Purpose

Basic information require for troubleshooting Oracle's R products.

Troubleshooting Steps

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In this Document

Troubleshooting Steps

Preliminary Research

Issue you are facing is with base R?

Issue you are facing is with Oracle's R?

1. Product you are using

2. Product Version Information

Oracle R Distribution Information

Oracle Database Version

Exadata Build Information

Oracle Database Appliance Information

Oracle Big Data Appliance Information

Operating System Information

3. Reproducible test-case with Example

4. Provide Installation Logs

5. Problem with any analytic function

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