ORA-07445 [ksugetosstat] Or ORA-07445 [kjgcr_CheckHBlck] Errors On Standby Database In Linux Environment

(Doc ID 2316629.1)

Last updated on OCTOBER 27, 2017

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.4 to 12.2.0.1 [Release 11.2 to 12.2]
Generic Linux

Symptoms

The alert log and the incident trace file report the following error:

Thu Sep 07 07:03:45 2017 Using STANDBY_ARCHIVE_DEST parameter default value as USE_DB_RECOVERY_FILE_DEST Exception [type: SIGSEGV, SI_KERNEL(general_protection)] [ADDR:0x0] [PC:0xB9DB3F, ksugetosstat()+123] [flags: 0x0, count: 1] Errors in file /u01/app/oracle/diag/rdbms/hrza/hrza/trace/hrza_ora_94673.trc (incident=993049): ORA-07445: exception encountered: core dump [ksugetosstat()+123] [SIGSEGV] [ADDR:0x0] [PC:0xB9DB3F] [SI_KERNEL(general_protection)] [] Incident details in: /u01/app/oracle/diag/rdbms/hrza/hrza/incident/incdir_993049/hrza_ora_94673_i993049.trc

The failing functions and the call stack in the trace file shows functions like:

..... skdstdst  ksedst1  ksedst dbkedDefDump  ksedmp  ssexhd  sighandler  ksugetosstat ..... 

Cause

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