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Grid Infrastructure Installation Window with Message "[FATAL] oracle/cluster/cmdtools/CRSCTLUtil" (Doc ID 2338828.1)

Last updated on FEBRUARY 19, 2019

Applies to:

Oracle Database - Enterprise Edition - Version 12.2.0.1 and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

12.2 Grid Infrastructure (GI) Installation window reports below error after running root.sh and click on GUI (Graphical User Interface) to perform post installation steps:

SEVERE: [Nov 27, 2017 8:34:12 AM] [FATAL] oracle/cluster/cmdtools/CRSCTLUtil
SUMMARY:
- oracle.cluster.cmdtools.CRSCTLUtil.
Refer associated stacktrace #oracle.install.commons.util.exception.AbstractErrorAdvisor:14297
INFO: [Nov 27, 2017 8:35:41 AM] Advice is ABORT

 

gridSetupActions2017-11-27_08-24-28AM.log inside <inventory loc>/logs shows (below example for GI standalone installation):

.
.
INFO: [Nov 27, 2017 8:27:45 AM] Completed preparation for configuration
INFO: [Nov 27, 2017 8:27:45 AM] Completed 'Prepare for configuration steps'
INFO: [Nov 27, 2017 8:27:45 AM] oracle.install.library.crs.CRSInfo.isHAConfigured() returns value false
INFO: [Nov 27, 2017 8:27:45 AM] Gathering system details...
INFO: [Nov 27, 2017 8:27:45 AM] Number of scripts to be executed as root user = 1
SEVERE: [Nov 27, 2017 8:34:12 AM] [FATAL] oracle/cluster/cmdtools/CRSCTLUtil
SUMMARY:
- oracle.cluster.cmdtools.CRSCTLUtil.
Refer associated stacktrace #oracle.install.commons.util.exception.AbstractErrorAdvisor:14297
INFO: [Nov 27, 2017 8:35:41 AM] Advice is ABORT

 

Changes

Before executing the root script, installed an interim patch successfully in all nodes and completed root.sh execution successfully in all nodes.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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