Windows OS Hangs After ocssd.exe Crashed

(Doc ID 2346573.1)

Last updated on JANUARY 15, 2018

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.1 and later
Microsoft Windows x64 (64-bit)

Symptoms

OS hang was observed after ocssd.exe crashed(etc: kill ocssd.exe by taskkill) even though bugcheck code: 0x0000ffff issued by OraFence.

The expected behavior is OS should be rebooted from bugcheck 0x0000ffff. 

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms