In Windows after a 5.5 update, MySQL users are gone (lost)

(Doc ID 2346803.1)

Last updated on FEBRUARY 06, 2018

Applies to:

MySQL Server - Version 5.7 and later
Information in this document applies to any platform.


After Updating MySQL 5.5 to a newer version using the .msi installer (for example: mysql-advanced-5.5.58-winx64.msi) all the existing MySQL users and gone, and it's not possible to login into MySQL even using the root account


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