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How to prepare a complete testcase for support (Doc ID 235444.1)

Last updated on APRIL 26, 2023

Applies to:

Oracle Database Backup Service - Version N/A and later
Oracle Database Cloud Service - Version N/A and later
Oracle Database - Enterprise Edition - Version 8.0.3.0 and later
Oracle Database Cloud Schema Service - Version N/A and later
Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A and later
Information in this document applies to any platform.


Purpose

Discuss how to prepare a complete testcase for Oracle Support.  

Scope

Assist customers on what information should be collected when a reproducible testcase is required from support.  

Details

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