ORA-00700 [ksuxdl: Cleanup Failures] On PMON

(Doc ID 2359451.1)

Last updated on MAY 23, 2018

Applies to:

Oracle Database - Enterprise Edition - Version 12.1.0.2 to 12.2.0.1 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.1.0.2 version, RDBMS

ORA-00700: soft internal error, arguments: [ksuxdl: cleanup failures]

Even with patch 20328248 applied, the following errors persist:

WARNING: PMON has failed to cleanup a dead process for 1000 attempts <======== this is always '1000' attempts in the alert log.
Errors in file /u01/app/oracle/diag/rdbms/ewp2b/ewp2b1/trace/ewp2b1_pmon_288021.trc (incident=848558):
ORA-00700: soft internal error, arguments: [ksuxdl: cleanup failures], [0x6E80582B0], [1000], [], [], [], [], [], [], [], [], []

ERROR
-----------------------

ORA-00700: soft internal error, arguments: [ksuxdl: cleanup failures], [0x6E80582B0], [1000], [], [], [], [], [], [], [], [], []

Call stack

---------

ksucln_cleanup_dump_current <-ksuxdl <-ksuxda_del_proc <-ksucln_dpc_cleanup <-ksucln_dpc_dfs <-ksucln_dpc_main

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms