Standard cluster :: CLSRSC-540 Rootupgrade.sh Failing On 12.2.0.1 Upgrade from 11.2.0.4/12.1.0.2

(Doc ID 2359488.1)

Last updated on FEBRUARY 09, 2018

Applies to:

Oracle Database - Enterprise Edition - Version 12.2.0.1 and later
Information in this document applies to any platform.

Symptoms

Rootupgrade.sh failing to upgrade 12.2.0.1  from 11.2.0.4/12.1.0.2 in standard cluster.

 

2017-12-15 10:33:02: ORACLE_SID = +ASM1
2017-12-15 10:33:02: ORACLE_HOME = /nnn/mmm/zzzzz/yyyy/NN.N.N.N
2017-12-15 10:33:02: leftVersion=12.1.0.2.0; rightVersion=12.1.0.0.0
2017-12-15 10:33:02: [12.1.0.2.0] is higher than [12.1.0.0.0]
2017-12-15 10:33:02: Running as user oracle: /nnn/mmm/zzzzz/yyyy/NN.N.N.N/bin/asmcmd --nocp find --type "OCRBACKUP" "*" "*TOC0003_backup12.1.0.2.0.ocr*"
2017-12-15 10:33:02: s_run_as_user2: Running /bin/su oracle -c ' echo CLSRSC_START; /nnn/mmm/zzzzz/yyyy/NN.N.N.N/bin/asmcmd --nocp find --type "OCRBACKUP" "*" "*TOC0003_backup12.1.0.2.0.ocr*" '
2017-12-15 10:33:03: Removing file /tmp/AurkCTIgVv
2017-12-15 10:33:03: Successfully removed file: /tmp/AurkCTIgVv
2017-12-15 10:33:03: pipe exit code: 0
2017-12-15 10:33:03: /bin/su successfully executed

2017-12-15 10:33:03: Return code: 0
Output: +OCRVOT/TOC0003/OCRBACKUP/toc0003_backup12.1.0.2.0.ocr.257.962793179

2017-12-15 10:33:03: Reset the environment variable 'ORACLE_HOME' as: /oracle/g01/software/grid/12.2.0.1
2017-12-15 10:33:03: Failed to get the OMF name of the OCR backup file on DG.
2017-12-15 10:33:03: Executing cmd: /nnn/mmm/zzzzz/yyyy/NN.N.N.N/bin/clsecho -p has -f clsrsc -m 540 "TOC0003_backup12.1.0.2.0.ocr"
2017-12-15 10:33:03: Command output:
> CLSRSC-540: The root script failed to get a unique name of the OCR backup file on the ASM diskgroup using TOC0003_backup12.1.0.2.0.ocr.
>End Command output
2017-12-15 10:33:03: CLSRSC-540: The root script failed to get a unique name of the OCR backup file on the ASM diskgroup using TOC0003_backup12.1.0.2.0.ocr.
2017-12-15 10:33:03: ###### Begin DIE Stack Trace ######
2017-12-15 10:33:03: Package File Line Calling
2017-12-15 10:33:03: --------------- -------------------- ---- ----------
2017-12-15 10:33:03: 1: main rootcrs.pl 287 crsutils::dietrap
2017-12-15 10:33:03: 2: oraClusterwareComp::oraocr oraocr.pm 1353 main::__ANON__
2017-12-15 10:33:03: 3: crsupgrade crsupgrade.pm 1366 oraClusterwareComp::oraocr::backupOcr4Restore
2017-12-15 10:33:03: 4: crsupgrade crsupgrade.pm 813 crsupgrade::get_oldconfig_info
2017-12-15 10:33:03: 5: crsupgrade crsupgrade.pm 483 crsupgrade::CRSUpgrade
2017-12-15 10:33:03: 6: main rootcrs.pl 296 crsupgrade::new
2017-12-15 10:33:03: ####### End DIE Stack Trace #######

2017-12-15 10:33:03: ROOTCRS_OLDHOMEINFO checkpoint has failed

 

Cause

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