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Upgrade to Mammoth 4.11 Fails on Step 5 with "ERROR: Step 5 failed" and "Hadoop::Installcdhparcel/Exec[deployparcel]/returns) change from notrun to 0 failed" (Doc ID 2360146.1)

Last updated on JANUARY 23, 2020

Applies to:

Big Data Appliance Integrated Software - Version 4.11.0 and later
Linux x86-64

Symptoms

NOTE: In the examples that follow, user details, cluster names, hostnames, directory paths, filenames, etc. represent a fictitious sample (and are used to provide an illustrative example only). Any similarity to actual persons, or entities, living or dead, is purely coincidental and not intended in any manner. 

Upgrade to Mammoth 4.11 fails in Step 5 as below:

==================================================================================
INFO: Step 5: Installing Hadoop Parcel and Upgrading CDH Cluster
INFO: Making sure all puppet agents can be accessed.
INFO: Pinging puppet agents
INFO: Ping acknowledged after 2 tries
INFO: Installing Hadoop Parcel. This will take some time ...
INFO: Puppet script successfully sent to node bdanode01
INFO: Puppet script successfully sent to node bdanode02
INFO: Puppet script successfully sent to node bdanode03
INFO: Puppet script successfully sent to node bdanode04
INFO: Puppet script successfully sent to node bdanode05
INFO: Puppet script successfully sent to node bdanode06
INFO: Pinging puppet agents ...........
INFO: Puppet agent run on node bdanode01 completed successfully.
INFO: Check the log file in /opt/oracle/BDAMammoth/bdaconfig/tmp/pagent-bdanode01-<timestamp>.log
INFO: Puppet agent run on node bdanode02 completed successfully.
INFO: Check the log file in /opt/oracle/BDAMammoth/bdaconfig/tmp/pagent-bdanode02-<timestamp>.log
ERROR: Puppet agent run on node bdanode03 had errors. List of errors follows

************************************
Error [19277]: (//bdanode03.example.com//Stage[main]/Hadoop::Installcdhparcel/Exec[deployparcel]/returns) change from notrun to 0 failed: /opt/oracle/BDAMammoth/bdaconfig/tmp/deployparcel.sh &> /opt/oracle/BDAMammoth/bdaconfig/tmp/deployparcel_<###>.out returned 1 instead of one of [0]
************************************

INFO: Also check the log file in /opt/oracle/BDAMammoth/bdaconfig/tmp/pagent-bdanode03-<timestamp>.log

INFO: Puppet agent run on node bdanode04 completed successfully.
INFO: Check the log file in /opt/oracle/BDAMammoth/bdaconfig/tmp/pagent-bdanode04-<timestamp>.log
INFO: Puppet agent run on node bdanode05 completed successfully.
INFO: Check the log file in /opt/oracle/BDAMammoth/bdaconfig/tmp/pagent-bdanode05-<timestamp>.log
INFO: Puppet agent run on node bdanode06 completed successfully.
INFO: Check the log file in /opt/oracle/BDAMammoth/bdaconfig/tmp/pagent-bdanode06-<timestamp>.log
INFO: Creating environment.pp file ...
ERROR: Step 5 failed
ERROR: Cannot continue with operation
INFO: Time spent in step 5 InstallHadoop is 2640 seconds.
INFO: Running bdadiagcluster...
INFO: Please get the Big Data Appliance cluster diagnostic bundle at /tmp/bdadiagcluster_<EPOCH_TIMESTAMP>.zip
INFO: Updated imagehistory on all nodes
INFO: Updated imagehistory on all nodes
Exiting...

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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