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KBHS-01411: Recovery Appliance Access was not Granted (Doc ID 2364247.1)

Last updated on FEBRUARY 21, 2019

Applies to:

Zero Data Loss Recovery Appliance Software - Version and later
Information in this document applies to any platform.


RMAN incremental backup is failing with the below error.

Recovery Manager: Release - Production on Mon Feb 19 12:46:35 2018

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connected to target database: <DB_UNIQUE_NAME> (DBID=nnnnnnnnn)

connected to recovery catalog database

echo set on

RMAN> set command id to '<NAME>_DAILY_ICR__021918124634';
executing command: SET COMMAND ID

RMAN> backup incremental level 1 cumulative device type sbt tag '<NAME>_DAILY_ICR__021918124634' database not backed up since time "TO_DATE('021918124632', 'MMDDYYHHMISS')";
Starting backup at 2018-02-19 12:47:04
RMAN-00571: ===========================================================
RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
RMAN-00571: ===========================================================
RMAN-03002: failure of backup command at 02/19/2018 12:47:17
ORA-19554: error allocating device, device type: SBT_TAPE, device name:
ORA-27023: skgfqsbi: media manager protocol error
ORA-19511: non RMAN, but media manager or vendor specific failure, error text:
KBHS-01411: Recovery Appliance access was not granted
KBHS-01412: Failed for connection <DB_NAME>(@<EZ CONNECT STRING>/<PASSWORD>:dedicated)

RMAN> exit;

Recovery Manager complete.


altered user password as the account was getting expired with.

alter user <username> identified by values '..';


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