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Mammoth Upgrade Hangs on Step 1 Verifying the 'oracle' Password at "INFO: Checking password on node <HOSTNAME0x>" (Doc ID 2365425.1)

Last updated on FEBRUARY 06, 2020

Applies to:

Big Data Appliance Integrated Software - Version 4.11.0 and later
Linux x86-64

Symptoms

NOTE: In the examples that follow, user details, cluster names, hostnames, directory paths, filenames, etc. represent a fictitious sample (and are used to provide an illustrative example only). Any similarity to actual persons, or entities, living or dead, is purely coincidental and not intended in any manner. 

Mammoth upgrade hangs on Step 1 verifying the 'oracle' password. Output looks like below and is hung at "INFO: Checking password on node bdanode0x" on one node of the cluster. 


b) On the nodes where verifyLinuxPasswd.sh completes successfully the script can log into the host  as 'oracle' user with the password provided by the script via the next line which starts with "expect -nocase ...".

c) But on the nodes where the verifyLinuxPasswd.sh hangs:

i. The script prompts for a password i.e. it can not log in automatically with the password provided by the script. 

ii. And after the password is manually entered, verifyLinuxPasswd.sh hangs at the next line: "set waitval [wait -i $spawn_id]".

d)  Manual login as 'oracle' user to the host, however, is successful on all nodes.

Cause

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In this Document
Symptoms
Cause
Solution
References


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