RAC on Windows: "[INS-32123] Execution of 'GI Upgrade' script failed on nodes": While Upgrading Grid Infrastructure from 11.2.0.2 to 12.1.0.2

(Doc ID 2373135.1)

Last updated on MARCH 13, 2018

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.2 and later
Microsoft Windows x64 (64-bit)

Symptoms

While upgrading Oracle Grid Infrastructure from 11.2.0.2 to 12.1.0.2 on Windows, Oracle Universal Installer encounters error [INS-32123] Execution of 'GI Upgrade' script failed on nodes" during Grid Infrastructure Configuration of the first node:

 

-  InstallActions.log file (c:\program files\oracle\inventory\logs\):

INFO: Execution of GI Upgrade script is failed on nodes : [racnode1]
Execution status of failed node:racnode1
Errors : Using configuration parameter file: D:\app\grid\12.1.0\grid\crs\install\crsconfig_params|2018/03/13 16:47:05 CLSRSC-4000: Oracle Trace File Analyzer (TFA) Collector is not supported on this platform.||2018/03/13 16:47:09 CLSRSC-464: Starting retrieval of the cluster configuration data||2018/03/13 16:47:14 CLSRSC-507: The root script cannot proceed on this node racnode1 because either the first-node operations have not completed on node racnode1-v or there was an error in obtaining the status of the first-node operations.|
Standard output : Using configuration parameter file: D:\app\grid\12.1.0\grid\crs\install\crsconfig_params2018/03/13 16:47:05 CLSRSC-4000: Oracle Trace File Analyzer (TFA) Collector is not supported on this platform.2018/03/13 16:47:09 CLSRSC-464: Starting retrieval of the cluster configuration data2018/03/13 16:47:14 CLSRSC-507: The root script cannot proceed on this node racnode1 because either the first-node operations have not completed on node racnode1-v or there was an error in obtaining the status of the first-node operations.

 

-  rootcrs_<hostname>.log file ($GI_HOME\cfgtoollogs\crsconfig\):

2018-03-13 16:47:14: Command output:
> CLSRSC-507: The root script cannot proceed on this node racnode1 because either the first-node operations have not completed on node racnode1-v or there was an error in obtaining the status of the first-node operations.
>End Command output
2018-03-13 16:47:14: Executing cmd: D:\app\grid\12.1.0\grid\bin\clsecho.exe -p has -f clsrsc -m 507 "racnode1" "racnode1-v"
2018-03-13 16:47:15: Command output:
> CLSRSC-507: The root script cannot proceed on this node racnode1 because either the first-node operations have not completed on node racnode1-v or there was an error in obtaining the status of the first-node operations.
>End Command output
2018-03-13 16:47:15: CLSRSC-507: The root script cannot proceed on this node racnode1 because either the first-node operations have not completed on node racnode1-v or there was an error in obtaining the status of the first-node operations.

 

-  crsconfig_params ($GI_HOME\crs\install\):

INSTALL_NODE=racnode1-v.us.oracle.com

 

Cause

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