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Oracle Database 12.2 RAC Installation fails with error " PRCR-1172 : Failed to execute "srvmhelper" for -getTargetHubSize " (Doc ID 2373939.1)

Last updated on AUGUST 04, 2018

Applies to:

Oracle Database - Enterprise Edition - Version 12.2.0.1 and later
Information in this document applies to any platform.

Symptoms

While doing fresh installation of 12.2 Oracle Database in RAC environment it fails with error "PRCR-1172 : Failed to execute "srvmhelper" for -getTargetHubSize"

Error message reported in oraInstall<timestamp>.err
------------------------------------------------------------
oracle.cluster.verification.VerificationException: An internal error occurred within cluster verification framework
PRCR-1172 : Failed to execute "srvmhelper" for -getTargetHubSize
PRCR-1172 : Failed to execute "srvmhelper" for -getTargetHubSize
PRCR-1172 : Failed to execute "srvmhelper" for -getTargetHubSize
PRCR-1172 : Failed to execute "srvmhelper" for -getTargetHubSize

Error message reported in installActions<timestamp>.log
-----------------------------------------------------------------

INFO: Loaded prereq XML file is: /u01/soft/database/stage/cvu/cvu_prereq.xml
INFO: CVU PREREQ LOCATION SET TO: /u01/soft/database/stage/cvu/cvu_prereq.xml
INFO: CVU tracingEnabled = false
INFO: Nodes are prepared for verification.
SEVERE: [FATAL] An internal error occurred within cluster verification framework
PRCR-1172 : Failed to execute "srvmhelper" for -getTargetHubSize
PRCR-1172 : Failed to execute "srvmhelper" for -getTargetHubSize
PRCR-1172 : Failed to execute "srvmhelper" for -getTargetHubSize
PRCR-1172 : Failed to execute "srvmhelper" for -getTargetHubSize.
Refer associated stacktrace #oracle.install.commons.util.exception.AbstractErrorAdvisor:936
INFO: Advice is ABORT
SEVERE: Unconditional Exit
INFO: Adding ExitStatus FAILURE to the exit status set
INFO: Finding the most appropriate exit status for the current application
INFO: Exit Status is -1
INFO: Shutdown Oracle Database 12c Release 2 Installer 

Changes

 New 12.2 RDBMS installation

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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