GI 12.1.0.2 : "rootupgrade.sh" Fails With Error "CLSRSC-180: An error occurred while executing the command 'srvctl remove cvu -f' "

(Doc ID 2378513.1)

Last updated on APRIL 11, 2018

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.0.2 version, Clusterware, during GI upgrade from 11.2.0.4 to 12.1.0.2 "rootupgrade.sh" may fail with below error :

2018/03/25 11:55:47 CLSRSC-464: Starting retrieval of the cluster configuration data

PRCR-1070 : Failed to check if resource ora.cvu is registered
CRS-0184 : Cannot communicate with the CRS daemon.
2018/03/25 11:55:56 CLSRSC-180: An error occurred while executing the command 'srvctl remove cvu -f' (error code 1)              <<<<<<<<<<<<

2018/03/25 11:55:58 CLSRSC-280: Failed to perform first node tasks for cluster modeling upgrade

Died at /app/12.1.0.2/grid/crs/install/crsupgrade.pm line 1844.
The command '/app/12.1.0.2/grid/perl/bin/perl -I/app/12.1.0.2/grid/perl/lib -I/app/12.1.0.2/grid/crs/install /app/12.1.0.2/grid/crs/install/rootcrs.pl -upgrade' execution failed

Changes

GI upgrade from 11.2.0.4 to 12.1.0.2 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms