My Oracle Support Banner

Mammoth 4.11 Installation Fails on Step 1 on X7-2 Clusters Due to Lack of EAEU Hardware Support with "ERROR: Error is : Hardware checks failed #Step 1#" (Doc ID 2388364.1)

Last updated on JANUARY 27, 2020

Applies to:

Big Data Appliance Integrated Software - Version 4.11.0 and later
Linux x86-64


NOTE: In the examples that follow, user details, cluster names, hostnames, directory paths, filenames, etc. represent a fictitious sample (and are used to provide an illustrative example only). Any similarity to actual persons, or entities, living or dead, is purely coincidental and not intended in any manner. 

The symptoms are:

1. Step 1 of Mammoth 4.11 installation (via Installing Oracle Big Data Appliance Mammoth (Software Deployment Bundle) Release V4.11 for New CDH Installations with OL6 Base Image (Doc ID 2348585.1)) on X7-2 cluster fails as below: 



Installing Mammoth 4.11 on a X7-2 cluster.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 Option 1
 Option 2

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.