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Grid Infrastructure Upgrade to 12.2 : rootupgrade.sh Fails with Errors PRCA-1003 PRCR-1071 CRS-2415 (Doc ID 2388436.1)

Last updated on AUGUST 04, 2018

Applies to:

Oracle Database - Enterprise Edition - Version 12.2.0.1 and later
Information in this document applies to any platform.

Symptoms

Upgrade of Grid Infrastructure on Oracle Restart from 11.2.0.4 to 12.2.0.1 fails when running rootupgrade.sh.

roothas<datetime>.log inside <oracle base>/crsdata/<hostname>/crsconfig:

2018-03-28 11:20:27: Executing cmd: /app/gi/12201_grid/bin/crsctl query has softwareversion
2018-03-28 11:20:27: Command output:
> Oracle High Availability Services version on the local node is [12.2.0.1.0]
>End Command output
2018-03-28 11:20:27: Version String passed is: [Oracle High Availability Services version on the local node is [12.2.0.1.0]]
2018-03-28 11:20:27: Version Info returned is : [12.2.0.1.0]
2018-03-28 11:20:27: Got CRS softwareversion for test1: 12.2.0.1.0
2018-03-28 11:20:27: The software version on test1 is 12.2.0.1.0
2018-03-28 11:20:27: leftVersion=11.2.0.4.0; rightVersion=12.2.0.0.0
2018-03-28 11:20:27: [11.2.0.4.0] is lower than [12.2.0.0.0]
2018-03-28 11:20:27: Disable the SRVM_NATIVE_TRACE for srvctl command on pre-12.2.
2018-03-28 11:20:27: Invoking "/app/gi/12201_grid/bin/srvctl upgrade model -s 11.2.0.4.0 -d 12.2.0.1.0 -p first"
2018-03-28 11:20:27: trace file=/app/oracle/crsdata/test1/crsconfig/srvmcfg1.log
2018-03-28 11:20:27: Executing cmd: /app/gi/12201_grid/bin/srvctl upgrade model -s 11.2.0.4.0 -d 12.2.0.1.0 -p first
2018-03-28 11:21:02: Command output:
> PRCA-1003 : Failed to create ASM asm resource ora.asm
> PRCR-1071 : Failed to register or update resource ora.asm
> CRS-2415: Resource 'ora.asm' cannot be registered because its owner 'root' is not the same as the Oracle Restart user 'oracle'.
>End Command output
2018-03-28 11:21:02: "upgrade model -s 11.2.0.4.0 -d 12.2.0.1.0 -p first" failed with status 1.
2018-03-28 11:21:02: Executing cmd: /app/gi/12201_grid/bin/clsecho -p has -f clsrsc -m 180 "/app/gi/12201_grid/bin/srvctl upgrade model -s 11.2.0.4.0 -d 12.2.0.1.0 -p first"
2018-03-28 11:21:02: Command output:
> CLSRSC-180: An error occurred while executing the command '/app/gi/12201_grid/bin/srvctl upgrade model -s 11.2.0.4.0 -d 12.2.0.1.0 -p first'
>End Command output
2018-03-28 11:21:02: CLSRSC-180: An error occurred while executing the command '/app/gi/12201_grid/bin/srvctl upgrade model -s 11.2.0.4.0 -d 12.2.0.1.0 -p first'
2018-03-28 11:21:02: Executing cmd: /app/gi/12201_grid/bin/clsecho -p has -f clsrsc -m 482 "srvctl upgrade model -s 11.2.0.4.0 -d 12.2.0.1.0 -p first"
2018-03-28 11:21:02: Command output:
> CLSRSC-482: Running command: 'srvctl upgrade model -s 11.2.0.4.0 -d 12.2.0.1.0 -p first'
>End Command output
2018-03-28 11:21:02: CLSRSC-482: Running command: 'srvctl upgrade model -s 11.2.0.4.0 -d 12.2.0.1.0 -p first'
2018-03-28 11:21:02: Executing cmd: /app/gi/12201_grid/bin/clsecho -p has -f clsrsc -m 280
2018-03-28 11:21:02: Command output:
> CLSRSC-280: Failed to perform first node tasks for cluster modeling upgrade
>End Command output
2018-03-28 11:21:02: CLSRSC-280: Failed to perform first node tasks for cluster modeling upgrade
2018-03-28 11:21:02: ###### Begin DIE Stack Trace ######
2018-03-28 11:21:02: Package File Line Calling
2018-03-28 11:21:02: --------------- -------------------- ---- ----------
2018-03-28 11:21:02: 1: main roothas.pl 151 crsutils::dietrap
2018-03-28 11:21:02: 2: oraClusterwareComp::orasrvm orasrvm.pm 404 main::__ANON__
2018-03-28 11:21:02: 3: oraClusterwareComp oraClusterwareComp.pm 204 oraClusterwareComp::orasrvm::postUpgradeSIHA
2018-03-28 11:21:02: 4: crsupgrade crsupgrade.pm 4410 oraClusterwareComp::postUpgradeCurrentNode
2018-03-28 11:21:02: 5: crsupgrade crsupgrade.pm 943 crsupgrade::upgsihamodel
2018-03-28 11:21:02: 6: crsupgrade crsupgrade.pm 482 crsupgrade::HAUpgrade
2018-03-28 11:21:02: 7: main roothas.pl 156 crsupgrade::new
2018-03-28 11:21:02: ####### End DIE Stack Trace #######

 

Changes

 

Cause

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