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Grid Infrastructure (GI) startup fails because crsd fails to start in a flex asm environment (Doc ID 2392762.1)

Last updated on NOVEMBER 08, 2024

Applies to:

Oracle Database - Enterprise Edition - Version 12.2.0.1 and later
Oracle Database Cloud Schema Service - Version N/A and later
Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Backup Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

In a Flex ASM environment, Grid Infrastructure (GI) startup fails when GI is running on one or more of other nodes,
and "crsctl stat res -t -init" output shows that all resources except ora.crsd is up.
The ora.crsd shows either offline or intermediate state.

The cluster alert.log shows the following error:

2018-04-05 15:16:53.918 [CRSD(2697)]CRS-8500: Oracle Clusterware CRSD process is starting with operating system process ID 2697
2018-04-05 15:17:00.608 [CRSD(2697)]CRS-1013: The OCR location in an ASM disk group is inaccessible. Details in /u01/app/grid/diag/crs/<name>/crs/trace/crsd.trc.
2018-04-05 15:17:00.615 [CRSD(2697)]CRS-0804: Cluster Ready Service aborted due to Oracle Cluster Registry error [PROC-26: Error while accessing the physical storage Storage layer error [Insufficient quorum to open OCR devices] [0]]. Details at (:CRSD00111:) in /u01/app/grid/diag/crs/<name>/crs/trace/crsd.trc.

 

The crsd.trc shows the following error:

2018-04-05 15:17:01.732 : CLSCRED:2919112768: (:CLSCRED0101:)clsCredDomInitRootDom: Using user given storage context for repository access.
2018-04-05 15:17:01.757 : OCRRAW:2919112768: 8033 Error 4 querying length of attr ASM_DISCOVERY_ADDRESS

2018-04-05 15:17:01.761 : OCRRAW:2919112768: 8033 Error 4 querying length of attr ASM_STATIC_DISCOVERY_ADDRESS

2018-04-05 15:17:01.798 : CLSCRED:2919112768: (:CLSCRED1079:)clsCredOcrKeyExists: Obj dom : SYSTEM.credentials.domains.root.ASM.Self.076fa97b2ac84f70ff7035254e98f38d.root not found
2018-04-05 15:17:01.798 : OCRRAW:2919112768: 7755 Error 4 opening dom root in 0x4d37e30

2018-04-05 15:17:01.816 : OCRRAW:2919112768: kgfnConnect2: kgfnGetBeqData failed

2018-04-05 15:17:01.816*:kgfn.c@4933: kgfnConnect2: kgfnGetBeqData failed
2018-04-05 15:17:01.816 : CSSCLNT:2919112768: clsssinit: initialized context: (0x4f23d50) flags 0x104
2018-04-05 15:17:01.821 : CSSCLNT:2919112768: clsssterm: terminating context (0x4f23d50)
2018-04-05 15:17:01.862 : OCRRAW:2919112768: kgfnConnect2Int: cstr=(DESCRIPTION=(TCP_USER_TIMEOUT=1)(TRANSPORT_CONNECT_TIMEOUT=60)(EXPIRE_TIME=1)(ADDRESS_LIST=(LOAD_BALANCE=ON)(ADDRESS=(PROTOCOL=tcp)(HOST=nn.nn.255.13))(PORT=1526)))(CONNECT_DATA=(SERVICE_NAME=+ASM)))

2018-04-05 15:17:01.862*:kgfn.c@6685: kgfnConnect2Int: cstr=(DESCRIPTION=(TCP_USER_TIMEOUT=1)(TRANSPORT_CONNECT_TIMEOUT=60)(EXPIRE_TIME=1)(ADDRESS_LIST=(LOAD_BALANCE=ON)(ADDRESS=(PROTOCOL=tcp)(HOST=nn.nn.255.13)(PORT=1526)))(CONNECT_DATA=(SERVICE_NAME=+ASM)))
2018-04-05 15:17:01.862*:kgfn.c@6853: kgfnConnect2Int: OCISessionBegin failed
2018-04-05 15:17:03.139 : OCRRAW:2919112768: kgfnRecordErr 1017 OCI error:
ORA-01017: invalid username/password; logon denied

2018-04-05 15:17:03.139*:kgfn.c@1707: kgfnRecordErrPriv: 1017 error=ORA-01017: invalid username/password; logon denied

2018-04-05 15:17:03.140 : default:2919112768: clsCredDomClose: Credctx deleted 0x4d45890
2018-04-05 15:17:03.140 : OCRRAW:2919112768: kgfnConnect2: failed to connect

2018-04-05 15:17:03.140*:kgfn.c@5253: kgfnConnect2: failed to connect
2018-04-05 15:17:03.140 : OCRRAW:2919112768: kgfnConnect2Retry: failed to connect connect after 1 attempts, 143s elapsed

2018-04-05 15:17:03.140 : OCRRAW:2919112768: kgfo_kge2slos error stack at kgfoAl06: ORA-01017: invalid username/password; logon denied
ORA-27300: OS system dependent operation:sslssunreghdlr failed with status: 0
ORA-27301: OS failure message: Error 0
ORA-27302: failure occurred at: sskgpreset1
ORA-15077: could not locate ASM instance serving a required diskgroup

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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