EM Alerts are Created Thousands of Times Using the ILOM Plugin for Engineered Systems: Symptoms Include ORA-1017 Or "Connectivity To The ILOM Server" Restored
(Doc ID 2400738.1)
Last updated on APRIL 12, 2022
Applies to:Oracle Database Appliance X5-2 - Version All Versions to All Versions [Release All Releases]
Oracle Database Appliance Software - Version 188.8.131.52.0 to 184.108.40.206.0 Bare Metal [Release 12.1 to 12.2]
Information in this document applies to any platform.
While there is evidence that this may be a generic problem found on Engineered Systems we can not confirm this at this time.
The issue is exclusive to Engineered Systems or any system which connects to a server / target through the ILOM to collect EM metric data.
This issue is not found in generic EM agent / target configurations that do not connect through the ILOM to collect EM metric data.
- The Engineered systems login for EM appears to be failing when logging into the ILOM.
- An underlying factor is that Engineered Systems EM plugin connects via the ILOM to the system using ipmitool commands.
OEM incident manager reporting repeats the message "Metric evaluation error start - oracle.sysman.emSDK.agent.fetchlet.exception.FetchletException:
The current status of the target:
- "Status Pending"
and eventually followed by
- "Connectivity to the ILOM server has been restored"
In a RAC configuration the messages can be isolated to one node, a combination of nodes or potentially all nodes.
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