My Oracle Support Banner

Database Service Crash During Backup (Doc ID 2405920.1)

Last updated on AUGUST 04, 2018

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.2 and later
Information in this document applies to any platform.

Goal

When running offline backup (db MOUNTED), oracle service crash unexpectedly. There is no entry in alert log about crash, only windows event error:

Faulting application name: ORACLE.EXE, version: 11.2.0.2, time stamp: 0x4e70a7f0
Faulting module name: MSVCR110.dll, version: 11.0.51106.1, time stamp: 0x5098826e
Exception code: 0xc0000417
Fault offset: 0x000000000006d4f9
Faulting process id: 0x2194
Faulting application start time: 0x01d3c2182f7d7b0c
Faulting application path: c:\oracle\ora11202\bin\ORACLE.EXE
Faulting module path: C:\Windows\system32\MSVCR110.dll
Report Id: ad51b80a-3126-11e8-adbc-005056b30069
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.