Big Data SQL Installation on a Non-BDA Cluster Appears to Succeed but Services Fail to Start with "BDS-01554: MS startup failed for unknown reasons." (Doc ID 2408768.1)

Last updated on JUNE 17, 2018

Applies to:

Oracle Big Data SQL - Version 3.2.0 and later
Linux x86-64

A Big Data SQL installation on a non-BDA cluster appears to succeed but services fail to start with:

Starting BDSQLMS services...
The STARTUP of BDSQLMS services was not successful.
BDS-01554: MS startup failed for unknown reasons.

The log file: BDSSERVER-<timestamp>server_getdbkey.log reports:

BDS-01514: Connect Error. Verify that Management Server is listening at the specified HTTP port: 8988.
server_getdbkey: Cell is down.

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.