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12.2: DBUA RAC Database upgrade fails with error:" Collecting fatal error :[StepExecutionException: 3]" (Doc ID 2411802.1)

Last updated on OCTOBER 25, 2019

Applies to:

Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Oracle Database Backup Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

RAC Database DBUA upgrade from  12.1.0.2 to 12.2.0.1 fails, with following error ,which can be seen at upgrade log :trace.log<timestamp>.log

[Thread-383] [ 2018-06-11 18:10:37.587 MESZ ] [SummarizableStep.executeImpl:268] 3
oracle.cluster.impl.crs.cops.CRSNative.updateNodeResMap(CRSNative.java:1497)
oracle.cluster.impl.crs.cops.CRSNative.stopResources(CRSNative.java:701)
oracle.cluster.impl.crs.CRSFactoryImpl.stopResources(CRSFactoryImpl.java:1997)
oracle.cluster.impl.database.DBServicesSelectionImpl.internalStop(DBServicesSelectionImpl.java:920)
oracle.cluster.impl.database.DatabaseImpl.internalSvcAndDBStopHelper(DatabaseImpl.java:11031)
oracle.cluster.impl.database.DatabaseImpl.internalSvcAndDBStopHelper(DatabaseImpl.java:10812)
oracle.cluster.impl.database.DatabaseImpl.stopDatabaseAndServices(DatabaseImpl.java:6294)
oracle.cluster.impl.database.DatabaseImpl.stopHelper(DatabaseImpl.java:6204)
oracle.cluster.impl.database.DatabaseImpl.stop(DatabaseImpl.java:6104)
oracle.cluster.impl.database.DatabaseImpl.stop(DatabaseImpl.java:6074)
oracle.sysman.assistants.util.hasi.HADatabaseUtils.stop(HADatabaseUtils.java:1443)
oracle.sysman.assistants.dbma.backend.Database.shutdownOPSDuringMigration(Database.java:2261)
oracle.assistants.dbua.backend.PreMigration.shutDownRACDB(PreMigration.java:490)
oracle.assistants.dbua.backend.PreMigration.executeStepImpl(PreMigration.java:674)
oracle.sysman.assistants.dbma.backend.SummarizableStep.executeImpl(SummarizableStep.java:205)
oracle.sysman.assistants.util.step.BasicStep.execute(BasicStep.java:278)
oracle.sysman.assistants.util.step.Step.execute(Step.java:135)
oracle.sysman.assistants.util.step.StepContext$ModeRunner.run(StepContext.java:2941)
java.lang.Thread.run(Thread.java:745)
[Thread-383] [ 2018-06-11 18:10:37.587 MESZ ] [StepErrorHandler.collectFatalError:528] Collecting fatal error :[StepExecutionException: 3]

 

Cause

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In this Document
Symptoms
Cause
Solution


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