Starting ASM Instance = Errors in the Alert Log: ORA-7445[ktstrlh()+5]

(Doc ID 2420436.1)

Last updated on JULY 13, 2018

Applies to:

Oracle Database - Enterprise Edition - Version and later
Information in this document applies to any platform.


Starting an ASM instance fails with the following error in the alert log:

ORA-07445: exception encountered: core dump [ktstrlh()+5] [SIGSEGV] [ADDR:0x0] [PC:0xE95C17] [SI_KERNEL(general_protection)] []


The Call Stack Trace in the associated incident trace file shows:

skdstdst <- ksedst1 <- ksedst <- dbkedDefDump <- ksedmp <- ssexhd <- sighandler <- ktstrlh <- ksunfy <- ksunfy <- kscnfy <- ksmcsg <- opistr_real <- opistr <- opiodr <- ttcpip <- opitsk <- opiino <- opiodr <- opidrv <- sou2o <- opimai_real <- ssthrdmain <- main <- libc_start_main <- start



An OS patch was applied prior to this issue occurring.


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