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ODA: When deploying/upgrading to 12.2.1.3 fails with "Storage Shelf Not Visible" (Doc ID 2428879.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Database Appliance Software - Version 12.1.2.10 to 12.2.1.3 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

Customer follow the document from 1373617.1 to image ODA X7-HA.

Imaging as well deploying oda-base was done without problems.

Next step according to the document is to start a session with any VNC viewer, then to start X (startx) and then to execute oakcli deploy.

Oracle Appliance Manager is launched and all input has to be provided/loaded from config file.


By click on Install at the end, You will receive "ERROR :Storage shelf not visible".


Changes

 Issue occurs when performing Fresh Deployment or updating to 12.2.1.3

Cause

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