My Oracle Support Banner

ORA-3113, ORA-7445 [kzthsmgmk] on ALTER SYSTEM SET ENCRYPTION KEY (on 11.2.0.4) (Doc ID 2429793.1)

Last updated on JULY 20, 2024

Applies to:

Advanced Networking Option - Version 11.2.0.4 to 11.2.0.4 [Release 11.2]
Information in this document applies to any platform.

Symptoms

Oracle Database 11.2.0.4:

ALTER SYSTEM SET ENCRYPTION KEY fails with "ORA-03113: end-of-file on communication channel" and disconnects the user session.
However, the wallet file (ewallet.p12) is created on the filesystem.

The command causes the database to coredump with ORA-7445 [kzthsmgmk()+652] and shut down.

Changes

 Reverse migration of the wallet from HSM to filesystem was performed (in an unsupported manner).

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.