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ORA-00700: Soft Internal Error, Arguments: [kjzfbretrieve2] (Doc ID 2453664.1)

Last updated on OCTOBER 26, 2018

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.4 to 12.1.0.2 [Release 11.2 to 12.1]
Information in this document applies to any platform.

Symptoms

ORA-00700 reported in the ASM alert log file.

alert_+ASM1.log (inside <oracle base>/diag/asm/+asm/+ASM1/trace location):

Mon Sep 03 01:15:31 2018
Errors in file /u01/app/grid/diag/asm/+asm/+ASM1/trace/+ASM1_dia0_51731.trc (incident=73985):
ORA-00700: soft internal error, arguments: [kjzfbretrieve2], [0x7F13C33C71C0], [64867900], [0], [18446744073709534604], [], [], [], [], [], [], []
Incident details in: /u01/app/grid/diag/asm/+asm/+ASM1/incident/incdir_73985/+ASM1_dia0_51731_i73985.trc

 

Corresponding incident trace file has following messages.


/u01/app/grid/diag/asm/+asm/+ASM1/incident/incdir_73985/+ASM1_dia0_51731_i73985.trc:

Problem Key: ORA 700 [kjzfbretrieve2]
Error: ORA-700 [kjzfbretrieve2] [0x7F13C33C71C0] [64867900] [0] [18446744073709534604] [] [] [] [] [] [] []
[00]: dbgexProcessError [diag_dde]
[01]: dbgeExecuteForError [diag_dde]
[02]: dbgePostErrorKGE [diag_dde]
[03]: dbkePostKGE_kgsf [rdbms_dde]
[04]: kgeadse []
[05]: kgerinv_internal []
[06]: kgesoftnmierr []
[07]: kjzfbretrieve []<-- Signaling
[08]: kjzfrcv []
[09]: kjzgpoll []
[10]: kjzdm []
[11]: ksbrdp [background_proc]
[12]: opirip []
[13]: opidrv []
[14]: sou2o []
[15]: opimai_real []
[16]: ssthrdmain []
[17]: main []
[18]: __libc_start_main []

 

Cause

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In this Document
Symptoms
Cause
Solution
 Community Discussions
References


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